DC SERVICE JAM
 DC's (Virtual) Service Jam 2021 will be: 
Friday, June 18th from 6-8pm & Saturday, June 19th from 10-6pm
A weekend of design to change the world.

In more than 100 cities around the world each year, design thinking enthusiasts join forces on a weekend in March for the Global Service Jam‘s weekend of service design to change the world. They are designers, artists, business people, mothers, community members, students, legislators and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours.

 

Traditionally, jams are full weekends held in-person, but due to ongoing covid concerns, we will be doing a slightly-abridged online jam this year!  The workshop will still focus on developing service design thinking tools like gamestorming, user research, rapid prototyping, and testing

 

Both beginners and experts are welcome. As a participant, we hope you'll walk away from the DCSJ with new tools for your service design toolkit, a portfolio-ready service prototype, and the great experience and memories that come from collaborating with a team of fellow design thinking enthusiasts.

 
Community Partners
 
 (Traditional) Jam Schedule

Due to Covid-19, this year's jam will be abridged into a single full-day virtual event. 
To give you a sense of what to expect, however, here is the schedule from our last in-person, full-weekend jam.

5:00 PM

6:00 PM

6:15 PM

6:30 PM

7:00 PM

8:00 PM

 

8:15 PM

 

9:15 PM

 

10:00 PM

 

 

 

 

9:30 AM

10:00 AM

 

10:30 AM

 

 12:00 PM

2:30 PM

4:30 PM

5:00 PM

5:30 PM
 

6:30 PM

 

7:30 PM

 

8:30 PM

 

10:00 PM

 

 

 

 

10:00 AM

10:30 AM

 

12:30 PM

1:30 PM

2:00 PM

4:00 PM

4:30 PM

Friday

Arrival and Check-in

Jam Kickoff & Introduction
 

Presentation: Service Design

Icebreaker


Dinner

 

Announcement of Secret Global Theme!

Problem Statement and Team Formation

Team Activity and Experimentation

 

End of Day 1

 

Saturday

 

Arrival and Breakfast 

 

Presentation: Research & Sensemaking

 

Teams Meet Coaches, Prepare for Research

 

Lunch ("in the field")

Teams Begin Sensemaking

Sensemaking Shareout

Presentation: Ideation & Prototyping

Teams Ideate, Iterate

Dinner 

Back to Teamwork

Teams Experiment, Prototype

 

End Day 2

 

 

Sunday

Breakfast 

 

Team Co-creation, Iteration, Prototyping

 

Working Lunch

 

Team Completes Final Prototype

 

Teams "Show and Don't Tell"

 

Closing Reception

 

End of the Jam

 
Got questions? Get in touch!
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