A weekend of design to change the world.
In more than 100 cities around the world each year, design thinking enthusiasts join forces on a weekend in March for the Global Service Jam‘s weekend of service design to change the world. They are designers, artists, business people, mothers, community members, students, legislators and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours.
Traditionally, jams are full weekends held in-person, but due to ongoing covid concerns, we will be doing a slightly-abridged online jam this year! The workshop will still focus on developing service design thinking tools like gamestorming, user research, rapid prototyping, and testing
Both beginners and experts are welcome. As a participant, we hope you'll walk away from the DCSJ with new tools for your service design toolkit, a portfolio-ready service prototype, and the great experience and memories that come from collaborating with a team of fellow design thinking enthusiasts.
(Unconventional) Jam Schedule
The Service Jam is never conventional, but due to ongoing Covid-19 concerns, this year's jam will be abridged from the traditional 48 hours into a social night followed by a single, full-day virtual design event.
This year's Jam schedule is still being finalized, but it will look roughly like this:
Arrival & Check-in
Jam Kickoff & Introduction
Announcement of Secret Global Theme!
End of Day 1
Day 2 Begins!
Reveal Secret Theme
Break into Teams & Begin Jamming
Presentation: Research & Sensemaking
Teams Plan, Perform, & Synthesis Research (+Lunch)
Presentation: Ideation & Prototyping
Teams Ideate, Iterate, & Map
Teams Develop Experiments & Prototypes
Incorporate Results & Polish
End Day 2