DC SERVICE JAM
DC Service Jam 2020 is on
Friday, March 20 - Sunday, March 22
Tickets will be released in late February + announced via our email list
A weekend of design to change the world.
In more than 100 cities around the world each year, design thinking enthusiasts join forces on a weekend in March for the Global Service Jam‘s weekend of service design to change the world. They are designers, artists, business people, mothers, community members, students, legislators and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours.
The DC Service Jam is a weekend-long workshop to develop new services, using design thinking tools like brainstorming, user research, and rapid prototyping & testing. After revealing the Jam’s secret theme on Friday night, we’ll break into teams and start working. The challenge is to identify and understand a real-world need, ideate and prototype concepts, and deliver a solution by Sunday afternoon.
Both newbies and experts are welcome. You'll walk away with new tools for your service design toolkit, share a few scrumptious meals with new friends, and create solid service prototype with a team of fellow designers.
DC Service Jam is made possible thanks to generous sponsors
and depends on assistance from our community partners.
Interested in sponsoring? Please contact us.
Gold Sponsors
Host Sponsor
Location
FiscalNote, 1201 Pennsylvania Ave NW, Washington, DC 20004
Jam Schedule
To give you a sense of how the jam flows, here is the tentative schedule.
5:00 PM
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6:00 PM
6:15 PM
6:30 PM
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7:00 PM
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8:00 PM
8:15 PM
9:15 PM
10:00 PM
9:30 AM
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10:00 AM
10:30 AM
12:00 PM
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2:30 PM
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4:30 PM
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5:00 PM
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5:30 PM
6:30 PM
7:30 PM
8:30 PM
10:00 PM
10:00 AM
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10:30 AM
12:30 PM
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1:30 PM
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2:00 PM
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4:00 PM
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4:30 PM
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Friday
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Arrival and Check-in
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Jam Kickoff & Introduction
Presentation: Service Design
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Icebreaker
Dinner (provided by DC Service Jam)
Announcement of Secret Global Theme!
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Problem Statement and Team Formation
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Team Activity and Experimentation
End of Day 1
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Saturday
Arrival and Breakfast (provided by DC Service Jam)
Presentation: Research & Sensemaking
Teams Meet Coaches, Prepare for Research
Lunch (on your own "in the field")
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Teams Begin Sensemaking
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Sensemaking Shareout
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Presentation: Ideation & Prototyping
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Teams Ideate, Iterate
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Dinner (provided by DC Service Jam)
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Back to Teamwork
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Teams Experiment, Prototype
End Day 2
Sunday
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Breakfast (provided by DC Service Jam)
Team Co-creation, Iteration, Prototyping
Working Lunch (provided by DC Service Jam)
Team Completes Final Prototype
Teams "Show and Don't Tell"
Closing Reception
End of the Jam